Bernie's 100% Satisfaction Gurantee

Bernie's 100% Money Back Guarantee

If you or your dog aren't completely satisfied, pleas let us know.  We are a small family business and will work hard to make you and your dog as happy as our dog Bernie is.  We are here to help and happy to discuss any issues, problems or feedback you have.  

If we are unable to help or your pet doesn't love our products, we are more than happy to  refund your purchase. We stand behind our product and are confident you and your dog will love the results.

Use the form on this page to request a refund.  Please provide a brief explanation about why you aren't satisfied and if there is anything we can do to help.

Picky Eater? Dog not a fan of the taste?

Bernie's has you covered!

At Bernie's, we understand that dogs can be particular about their food and eating habits.And since your dog cannot tell you which flavors they prefer before you try, we offer a FREE FLAVOR SWAP. Just contact support with your original order number and address and we'll get a FREE BAG out to you for your dog to try. 

Refund Request Form

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